- The Publisher: The person, natural or legal, who publishes the online public communication services.
- The Site: All sites, Internet pages and online services offered by the Publisher.
- The User: The person using the Site and the services.
Nature of the data collected
As part of the use of the Sites, the Publisher may collect the following categories of data concerning its Users:
- Civil status, identity, identification data, etc.
- Connection data (IP addresses, event logs, etc.)
Communication of personal data to third parties
No communication to third parties
Your data is not communicated to third parties. However, you are informed that it may be disclosed pursuant to a law, regulation or pursuant to a decision of a competent regulatory or judicial authority.
Prior information for the communication of personal data to third parties in the event of merger / absorption
Prior information and possibility of opt-out before and after the merger / acquisition
In the event that we take part in a merger, acquisition or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data and to inform you before these are transferred. or subject to new confidentiality rules.
Purpose of the reuse of personal data collected
Carry out operations relating to customer management concerning
- the contracts ; the orders ; the deliveries ; the bills ; accounting and in particular the management of customer accounts;
- a loyalty program within one or more legal entities;
- follow-up of the customer relationship such as the management of complaints and after-sales service;
Development of trade statistics
Management of requests for the right of access, rectification and opposition
The management of unpaid bills and litigation , provided that it does not relate to offenses and / or that it does not lead to the exclusion of the person from the benefit of a right, a service or a contract
Management of people's opinions on products, services or content
Aggregation with non-personal data
We may publish, disclose and use aggregate information (information relating to all of our Users or to specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or mentioned) and information non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes.
Aggregation with personal data available on the User's social accounts
If you connect your account to an account of another service in order to make cross-mailings, said service may communicate to us your profile information, connection information, as well as any other information whose disclosure you have authorized. We may aggregate information about all of our other Users, groups, accounts, personal data available about the User.
Collection of identity data
Registration and prior identification for the provision of the service
Use of the Site requires registration and prior identification. Your personal data (surname, first name, postal address, e-mail, telephone number, etc.) are used to perform our legal obligations resulting from the delivery of products and / or services, under the End User License Agreement, the Limit of Warranty, if any, or any other applicable condition. You will not provide false personally identifiable information or create an account for another person without their permission. Your contact details should always be accurate and up-to-date.
Collection of identification data
Use of user ID only for access to services
We use your electronic identifiers only for and during the execution of the contract.
Terminal data collection
Collection of profiling data and technical data for the purpose of providing the service
Some of the technical data of your device is collected automatically by the Site. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.
Collection of technical data for advertising, commercial and statistical purposes
The technical data of your device is automatically collected and recorded by the Site, for advertising, commercial and statistical purposes. This information helps us personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be attached to technical data.
Cookie retention period
In accordance with the recommendations of the CNIL, the maximum retention period for cookies is a maximum of 13 months after their first deposit in the User's terminal, as is the duration of the validity of the User's consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.
Purpose of cookies
Cookies can be used for statistical purposes, in particular to optimize the services provided to the User, from the processing of information concerning the frequency of access, the personalization of the pages as well as the operations carried out and the information consulted.
You are informed that the Publisher is likely to deposit cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits.
Retention of technical data
Shelf life of technical data
Technical data is kept for the time strictly necessary to achieve the purposes referred to above.
Period of retention of personal data and anonymization
Retention of data for the duration of the contractual relationship
In accordance with article 6-5° of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, the personal data subject to processing are not kept. beyond the time necessary to fulfill the obligations defined at the conclusion of the contract or the predefined duration of the contractual relationship.
Retention of anonymized data beyond the contractual relationship / after deletion of the account
We keep personal data for the time strictly necessary to achieve the purposes described in these T&Cs. Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.
Following a training interruption, personal data will be kept for a period of 1 year, allowing a User to register for a subsequent session.
Data deletion after account deletion
Means of purging data are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfillment of the determined or imposed purposes has been reached. In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you also have a right of deletion on your data which you can exercise at any time by contacting the 'Editor.
On-demand account deletion
The User has the option of deleting his Account at any time, by simple request to the Publisher.
Deletion of the account in case of violation of the T&Cs
In the event of violation of one or more provisions of the GTC or of any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict without any prior warning and at its sole discretion, your use and access services, your account and all Sites.
Indications in the event of a security breach detected by the Publisher
User information in the event of a security breach
We undertake to implement all appropriate technical and organizational measures in order to guarantee a level of security adapted to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of personal data about you.
In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the realization of the risks identified above, we undertake To :
- You notify the incident as soon as possible;
- Examine the causes of the incident and inform you thereof;
- Take the necessary measures within reason to reduce the negative effects and damages that may result from the said incident.
Limitation of Liability
Under no circumstances can the commitments defined in the point above relating to notification in the event of a security breach be assimilated to any acknowledgment of fault or liability for the occurrence of the incident in question.
Transfer of personal data abroad
Transfer of data to countries with an equivalent level of protection
The Publisher undertakes to comply with the applicable regulations relating to the transfer of data to foreign countries and in particular according to the following terms:
- The Publisher transfers the personal data of its Users to countries recognized as offering an equivalent level of protection.
For a list of these countries: CNIL – Data protection around the world
In the event of modification of these T&Cs, commitment not to lower the level of confidentiality substantially without the prior information of the persons concerned
We undertake to inform you in the event of a substantial modification of these T&Cs, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.
Applicable law and terms of appeal
You expressly agree that any dispute that may arise as a result of these T&Cs, in particular its interpretation or execution, is subject to an arbitration procedure subject to the rules of the arbitration platform chosen by mutual agreement, to which you adhere without reservation.
The Publisher undertakes to offer you the possibility of having all the data concerning you returned to you on simple request. The User is thus guaranteed better control of his data, and retains the possibility of reusing it. This data should be provided in an open and easily reusable format.