Frequently asked questions

On this page you will find answers to the most frequently asked questions about our ring holder necklaces: how they work, how they are made and how to care for them. With Epidaure, your rings stay safe.

About our necklaces

Can I put several rings on the necklace?

Yes, the Epidaure system can hold up to three rings at the same time, for example a wedding band, an engagement ring and an everyday ring. The rings slide one after the other onto the small chain of the pendant, then the plate slots into the opening of the medallion and the spring clasp locks everything in place. Once the system is closed, the small chain sits in the centre of the pendant and the ball locks into it: your rings stay grouped together under the medallion, separate from the necklace chain. They can neither slide along the chain nor get tangled in it. With set or very thin rings, check that they sit properly side by side on the small chain. Without rings, the necklace can also be worn on its own, as a piece of jewellery in its own right.

Is my jewel hypoallergenic?

Solid silver necklace

Our silver necklaces are made exclusively of solid 925 sterling silver, a precious metal known to be hypoallergenic, meaning it very rarely causes skin reactions. This is a real difference from many fashion jewellery pieces, which often contain nickel, the metal most often responsible for jewellery allergies. In practice, the vast majority of sensitive skins tolerate 925 silver without any problem, even when worn all day. Every skin is unique, however, and we cannot guarantee that no one will ever react. If you have a known allergy to a specific metal, please write to us before ordering: we will tell you the exact composition of the model you are interested in.

Gold-plated necklace

Our gold-plated necklaces are made of brass covered with a 3-micron layer of 18-carat gold. 18-carat gold is a precious metal known to be hypoallergenic, but it is the brass, under the gold layer, that forms the base of the jewel. Brass is an alloy of copper and zinc: it contains no nickel, the metal most often responsible for jewellery allergies, but it can occasionally cause a reaction in people who are sensitive to copper. As long as the gold layer is intact, it forms a barrier between the skin and the brass, and the vast majority of sensitive skins tolerate these pieces without any problem. Over time and with wear (friction, contact with water, perfume or perspiration), the gold layer may however become thinner and let the brass come into contact with the skin. However, unlike gold-coloured jewellery with a thin gold flash, the 3-micron plating of Epidaure necklaces offers better resistance to wear. Every skin is unique, and we cannot guarantee that no one will ever react. If you have a known allergy to a specific metal, especially copper, please write to us before ordering: we will tell you the exact composition of the model you are interested in.

What is gold plating?

Gold plating consists of applying a layer of real gold onto a base metal. In France, the term « plaqué or » (gold-plated) is regulated by law: it may only be used if this layer is at least 3 microns thick. Below 3 microns, the jewel can only be called « gold-coloured », and its shine fades much faster.

Our Epidaure gold-plated necklaces are covered with a 3-micron layer of 18-carat gold, meaning gold made of 75% pure gold, the reference alloy in fine jewellery. You enjoy the warm, luminous colour of gold, with excellent durability, at a more affordable price than solid gold.

The Aphrodite necklace is designed to accompany your daily life and hold your rings whenever you need to take them off. To preserve its shine as long as possible, we recommend keeping it away from perfume, creams, hand sanitiser and household products, and storing it in its pouch when you are not wearing it.

Would you prefer an exceptional piece? The Aphrodite necklace can also be made in solid gold on request.

Is my ring really safe?

Yes. The Epidaure system is made of two elements. First the necklace, a long chain with no clasp that you simply slip on over your head. Then the pendant, which holds your rings on a small chain fitted with a plate and a ball. To put a ring in place, there is no need to take off the necklace: slide the ring onto the small chain, open the spring clasp of the pendant, then pass the plate through the opening of the medallion. The small chain then sits in the centre of the pendant and the ball locks into it. Your ring is protected by a double security: the opening only lets the thickness of the plate through, and the clasp locks the system. To take your ring back, open the clasp, pull the ball to bring the plate in front of the opening, slide it out and release your ring.

Where is the jewellery made?

Epidaure jewellery is designed in France, made in Thailand and plated in Europe. The design of the pendant and the system that holds the rings were imagined in France by two of the three founders of Epidaure, a mother and her daughter, both surgeons, who had to take off their own rings every day before operating. The necklaces are made by a workshop in Thailand, then the 18-carat gold plating of the gold models is done in Europe. Our silver necklaces bear the French State and maker's hallmarks. The fabric pouches that come with each jewel are made in a French workshop, and the recycled wool envelopes in Estonia. We do not keep excessive stock: it is renewed as orders come in, which can sometimes add a few days of delay.

How is my order packaged?

Your Epidaure necklace arrives in a pretty reusable fabric pouch, made in a French workshop, which you can keep to store or carry your jewel. This pouch is placed in a protective envelope made of recycled wool, soft and shock-resistant. The parcel has been designed without plastic or unnecessary packaging: the envelope can be kept or recycled in turn. In mainland France, your order is sent by Colissimo, in an A4 envelope that fits into the letterbox. You therefore do not need to be at home for the delivery, and each parcel is insured according to its value.

Caring for our necklaces

How do I care for my jewel?

To keep your necklace shining for a long time, the most important thing is to protect it from moisture and chemicals. 925 sterling silver naturally tarnishes on contact with salty air, chlorine, perspiration, cosmetics and household or disinfectant products. 18-carat gold plating wears faster if it is often rubbed or exposed to these same products. A few simple habits are enough: put your necklace on after your cream, perfume or hairspray, never before. Take it off for the shower, the bath, the swimming pool, sport or messy activities. Avoid contact with hand sanitiser or disinfectants. When you are not wearing it, store it somewhere dry in its fabric pouch, away from the air and separate from your other jewellery to avoid scratches.

How do I clean my jewel?

Gentle cleaning is enough in the vast majority of cases.

  1. Every day, wipe your necklace with a soft chamois-type cloth, or with cotton wool, to remove fingerprints, cream or perspiration.
  2. For a more thorough clean, soak it for a few minutes in warm water with a little mild soap.
  3. Gently run the chain and the pendant between your fingers to loosen any deposits.
  4. Rinse in clean water.
  5. Dry carefully with a soft cloth, then leave it to air-dry before putting the necklace back in its pouch.

Avoid abrasive products, toothpaste, bicarbonate of soda and metal polishes. On gold-plated models, do not use a silver-polishing cloth: it can remove the thin layer of gold.

Can I swim with my jewel?

No, we recommend taking off your necklace before swimming, wherever you are. In the sea, salt speeds up the tarnishing of silver and can damage gold plating. In a swimming pool or spa, chlorine is one of the most aggressive products for precious metals: it tarnishes silver and wears down the plating. In the shower too, it is better to take it off: soap, shampoo and limescale eventually leave a film that dulls the jewel. An occasional splash is not a problem, though: simply wipe the necklace with a soft cloth and let it dry before putting it away. While swimming, keep your necklace, and your rings with it, somewhere safe and dry, for example in its fabric pouch at the bottom of a closed bag.